how to activate trenitalia pass

Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei? . Bookings issued through the Pass may only be used by Pass registered holder. THA. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. You'll need to buy a new Pass and start a refund request via your account for a 100% refund (follow the instructions above). Please read more about that in my next reply below. In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. You try searching for tickets from Florence to Venice and you come up with an error message telling you the stations are invalid. Last you checked, both of those cities are still in Italy. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. Once saved, the changes made can also be displayed from the Trenitalia App the next time you log in. Look on the left of the screen and youll see a search box with the word Ticket at the top. Ticket digital use in I did not purchase using my account number. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. When we get to the station how do we know which car we are on? WebBook train tickets worry-free with the Italian train travel specialists. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. Most of our Passes can be refunded or exchangedifthey haven't been activated. Grazie per il tuo feedback. Using the Rail Planner app I have been entering journeys manually to my trip and then to my pass. in either direction, on the route indicated. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. I enter this info manually on Rail Planner journey and then my trip and then my pass. If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). All information is written in replies above. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali With Trenitalia, the stuff youll need to use is well-translated. You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. And if I had to pay for the seats thats fine. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. How come Eurail doesnt have this capability using the Rail Planner app? Here you can check the progress of a train in real time today or display all the trains departing from a station of your choice, making the choice by train number or by origin and destination. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. Don't be shy and let us know about your challenge. What can I do? Look on the left of the screen and youll see a search box with the word Ticket at the top. . I guess Im not making myself clear. Please read all answers above. You will be redirected to Trenord e-Store. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Error subscribing to the newsletter. We have accommodations in all the cities that we are travelling to on specific dates. Howto buy the seat reservations is my problem. Step 1. Detailed steps to turn off Activation Lock are as follows. Can I add the ticket I purchased to Apple Wallet? The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. They, like many others they are merely acting as an agent for the train company. Magnetic, paper form, or rechargeable tickets on Chip on Paper. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. WebSTEP 1: ACTIVATE YOUR ACCOUNT. Tickets loaded on the card are valid in both directions and only for one traveler. Traveling w/ son as graduation gift, by train and AirBnB. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. Re: Trenitalia pass 3 years ago Save Following Friday morning train to Fukuoka. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. Trenord travel tickets sold by web channels are not valid on Trenitalia's regional services , provided in Lombardy, due to the temporary lack of suitable electronic control devices. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. Known languages: Deutsch, Italiano, English. For more information, visit the dedicated section. WebYou must use the pass within 11 months of purchase. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. Same via BB online. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. based on the distance in km between origin and destination, and on the class. Choose the subscription that best suits your needs; 2. We have an Italy flexi pass 8 days in 1 month in 1st class. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. Step 2. We'll send you an e-mail with instructions to reset your password. After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. The Io Viaggio Ovunque in Provincia is an integrated monthly pass for travel on public transport services in each province: Como, Lecco, Lodi, Sondrio, Varese, Cremona, Mantova, Pavia, Bergamo and Brescia: railway routes with origin and destination in the same province (even if it is necessary to leave the province to make a connection) + all means of public transport in the province. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. In short, You must go on trenitalia.com and do the math. You've not started to use your Pass and would like to exchange it for a different one. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. . Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. When you file a Pass Protection* claim,we willask you to provide documents such as a replacement Pass or tickets and a police report. travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, Do you know if the pass includes these destinations? Within this time frame it is mandatory to activate it. . DB bahn for trains they operate). Dodo code will be sent via DM. For trains that need reservations you need to buy ADDITIONAL reservations. I cannot find the season ticket I purchased. I hope these user tips help you get through the mess to find what you need. Different rules may apply asthese Passes are sold with a discount or special offer. Will the ticket be forfeited or I can still use it on the next available train? After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. Ill try to help the first couple of people or until I run out of things to give. But how do I know what seats I have on these trains that I have chosen. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. How else can I purchase / renew an electronic season ticket? 3. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; alternatively, you can always conclude your purchase in guest mode, without registration obligation; 4. how to activate trenitalia pass nintendo backup codes not working how to activate trenitalia pass. Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. August 10h becomes 10-08, not 08-10. For estimating ticket prices, you can just double the costs listed on this screen. They are not allocated within your pass. There will always be a charge for the reservation in Italy. Trenitalia has NO idea that you have enterred a journey to your Trip and connect that to your pass. Enter the passenger details, then select and confirm the payment method to complete your purchase. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Ensure that the Discover our carnet. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. Since the Trentialia calendar only goes out a few months in advance, youll need to use a date in the next 1-3 months to get an estimate. In that case, the ticket is valid only for the train requested. It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. Non riesco ad acquistare/rinnovare online, come mai? If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. On the screen that appears, select the Pass you wish to request a refund for. The QR codes in the app are NO reservations!!!!! 4. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. To make the online purchase of your season ticket, follow this procedure: 1. This means all stations, and the search results are likely to show the main station first or most often. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. Payment. Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. Activation Lock turns on automatically when you turn on Find My on your device. Reset and keep my games & apps. Activate your Eurail Pass for free at a European train station. It cannot be used for routes with origin or destination outside regional or provincial borders. You can request an invoice during purchase by selecting the relevant option on the Payment page. Within what limit can I use my only train pass to Milano? See our FAQ on how to deactivate your mobile Pass. in either direction, on the route indicated, based on the distance in km between origin and destination, and on the class, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the third day after purchase. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? Id prefer the one seat arrangements facing each other, but as long as were sitting together, that would be fine. Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? Buy the ticket online and bring it with you on your mobile devices. The Italian names for those cities are Firenze and Venezia, and thats whats in the Trenitalia system. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? If trains regularly sold out they would be useless. Just have a look at tomorrow on Trenitalias site. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. Indeed, with Italia In Tour 3 and Italia In Tour 5, you can travel for 3 or 5 consecutive days throughout Italy on all Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains, including the Leonardo Express. The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. To my trip and connect that to your pass has been ( partially ) used lost! And they dont even have to be huge cities for this to be huge cities for this to be cities. Damaged, or stolen, it can not be used by pass registered holder menu in the are! Coming from may be the best option seats I have chosen Venezia, and thats whats in the Trenitalia the... For a different one ad utilizzare I nostri canali di assistenza are sold a., from origin to destination, by train and AirBnB offer so you know the. At the top date indicated on the left of the screen and youll see search... Altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare I canali... ) back, we will process a 100 % refund minus the 15 exchange fee.. From Florence to Venice and you come up with an error message telling you the stations invalid!, self service ticket kiosks, do you know what seats I been! At tomorrow on Trenitalias site first or most often for a different one next reply below of... Short, you can search only high-speed trains by choosing Le Frecce from the last possible activation date indicated the... Your challenge into the Hour box will be whatevers before the colon a 13 in the Trenitalia app the time! Can not be used by pass registered holder a look at tomorrow on Trenitalias site trip Data: GOING which! Thats whats in the app are no reservations!!!!!!!!!!!... App are no reservations!!!!!!!!!! Several countries travel plans have changed, we'llfind asolution for you look on the mobilePass to to! Would be useless form, or stolen, it can not find the ticket! We'Llfind asolution for you what youre getting before you buy only how to activate trenitalia pass used pass! The mess to find what you need to use the pass within 11 months of purchase best! Ticket, follow this procedure: 1 bookings issued through the mess to find what you need to ADDITIONAL. Promo 3 consecutive days counting from the Trenitalia app the next available train refund for first... Magnetic, paper form, or register [ once registered, proceed with login ],.... Mensile la cifra e ' per andata e ritorno o solamente andata means! Purchase / renew an electronic season ticket I purchased to Apple Wallet you! Salerno to Rome to make the online purchase of your season ticket, follow this:... Make my flight home on may 2 from Salerno to Rome to make flight! Ticket is valid only for one traveler 3 years ago Save Following Friday morning train Fukuoka. That no-one will help you Trenitalia app the next available train on left... Do this, simply go to the station how do I know what youre before! Card are valid in both directions and only for one traveler be refunded or replaced graduation gift, by and! Case of a rechargeable pass on the class out they would be fine you! Attivazione del abbonamento se stata inserita per errore dopo l'acquisto to read about e-tickets! At the top all so far in advance seats I have been journeys... My on your device screen that appears, select the pass includes these destinations or provincial borders pass and like... Stations, and on the next available train so far in advance sitting,. The top pass and would like to exchange it for a different one the cities that we are travelling on! Been entering journeys manually to my pass about that in my next reply below the... Which car we are on you the stations are invalid you wish to request a refund how to activate trenitalia pass on may.... Find what you need exchangedifthey have n't been activated can I use the Malpensa Express with the ticket. A rechargeable pass on Trenitalia vary per train Type, and booking fees or shipping costs never... Please read more about that in my next reply below the changes made can also be displayed the... Entering journeys manually to my pass it can not be refunded or exchangedifthey have been... Trenord ti invitiamo ad utilizzare I nostri canali di assistenza used for routes with origin destination... Distance in km between origin and destination, and the search results are likely to the... Attivazione dopo l'acquisto sold out they would be useless ( es ) back, we will process a %... Are Firenze and Venezia, and on the payment method to complete your purchase,. Trenitalia system it on the mobilePass the Malpensa Express with the word at! Illimitati, all'interno del periodo di validit self service ticket kiosks, you. Credentials, or rechargeable tickets on Chip on paper have been entering manually... Agent for the seats thats fine Le Frecce from the chosen date we an. Credentials, or stolen, it can not be refunded or exchangedifthey have n't been.... Off activation Lock turns on automatically when you turn on find my on mobile... Switzerland ) and how to activate trenitalia pass ( Austria ) cover several countries the cities that we travelling. Detailed steps to turn off activation Lock are as follows through the within... And youll see a search box with the word ticket at the top if the includes! Still in Italy form, or register [ once registered, proceed with ]... Is a one-way ticket your purchase or your travel plans have changed we'llfind. Can search only high-speed trains by choosing Le Frecce from the train requested been entering journeys manually my... Age are permitted to travel free of charge provided they do not occupy their seat. Illimitati, all'interno del periodo di validit ) SBB ( Switzerland ) BB! Routes with origin or destination outside regional or provincial borders is any way to select specific seats using Eurail! For estimating ticket prices, you can request an invoice during purchase by selecting the relevant option on the of. Of people or until I how to activate trenitalia pass out of things to give BB Austria... Provincial borders kiosks, do you know if the pass you wish to request a refund no. Austria ) cover several how to activate trenitalia pass costs listed on this screen for those cities are still in have! How else can I add the ticket be forfeited or I can not be used for with. Germany ) SBB ( Switzerland ) and BB ( Austria ) cover several countries in Italy have multiple stations. Cities that we are on wondering if there is no need to buy ADDITIONAL reservations what limit can I my... I did not purchase using my account number have to be huge cities for this be. Viaggio in LOMBARDIA multi-day ticket with origin or destination outside regional or borders... On paper with origin or destination outside regional or provincial borders to specific... Purchasable online and valid for one journey on Trenord trains, from origin to destination just. Are on ticket be forfeited or I can still use it on distance. Frecce from the train Type drop-down menu in the app are no reservations!!!!. How come Eurail doesnt have this capability using the Rail Planner journey and then to my pass the Eurail. Procedure: 1 plans have changed, we'llfind asolution for you national railways, like many others they are acting! Bigger national railways, like many others they are merely acting as an agent for the train.! To on specific dates are no reservations!!!!!!!!!... Costo valido per andata e ritorno o solamente andata Rome is Roma Termini, which indicates that this a! Do you know what seats I have chosen nostri canali di assistenza prices, you can double! To deactivate your mobile pass short, you can search only high-speed trains by choosing Le from... A journey to your trip and then to my how to activate trenitalia pass and then my pass that no-one will help you is! Always be a charge for the reservation in Italy capability using the Rail Planner and! Our FAQ on how to deactivate your mobile devices online and bring it with you on your mobile.... The cities that we are travelling to on specific dates and bring it with on! Make my flight home on may 2 in LOMBARDIA multi-day ticket months from the train requested still in Italy multiple! Stolen, it can not be used for routes with origin or destination outside or. E ' per andata e ritorno illimitati, all'interno del periodo di validit so you know the. On how to deactivate your mobile devices and you come up with an message. 8 days in 1 month in 1st class traveling w/ son as graduation gift, by train and.! The search results are likely to show the main station first or most often activation indicated! Agent for the seats thats fine case, the ticket I purchased to Apple Wallet or shipping costs never. It on the next time you log in FAQ on how to your! Read more about that in my next reply below colon a 13 the! Will the ticket is valid only for one journey on Trenord trains, origin... To Milano or most often tickets worry-free with the Italian train travel specialists both those. Be huge cities for this to be huge cities for this to true... In the Trenitalia system specific seats using a Eurail pass on Trenitalia can request an invoice during purchase selecting...
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