Wouldn't it be great to save time, energy, and money every time you use your kitchen? Its important to consider size as youre shopping. JoeyTheFoxxo 2 yr. ago Alexa lets you know when it is not able to connect by displaying a spinning blue light. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. Wouldn't it be great to save time, energy, and money every time you use your kitchen? As someone else mentioned, my must sit in the same database. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. You have intermittent or lost Internet connection. An Alexa device cannot work and respond properly without a strong wi-fi connection. Go to the Gosund App-> Choose the device you want to share->Choose Edit Button ->Choose shared devices ->Add sharing->Enter his/her Gosund account->Search and complete. I tried a full clean install (deleting the plugs off the Alexa app and unpairing Gosund). And for your router, check your user guide for detailed instructions on how to reset it. For Alexa, Gosund is found under Skills & Games. There is a decent chance that you wont have to bother with more solutions after testing out this method. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. Check the WiFi connection on your phone, smart television, and other devices. The app, Smart Life, has a clean interface, making it very easy to use. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. Search Gosund on App store, Google Play, or Scan the QR code on the User Manual and install it. Press J to jump to the feed. You can do a lot with Gosund smart plugs in your home. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? Now choose a device (Echo and the like). Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. Hold the power button on the side of the smart plug for 10 seconds. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. They are working in the Smart life app but not Alexa. I have Gosund Plugs and all plugs and switches work fine. Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. The brain behind Amazon's voice powered devices like Echo, FireTV etc. It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. You will have to rely on someone from the store to get you a new system. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. Once the plug is added, you will see a confirmation screen. Using Tuya worked for me too. Find the Action button highlighted in the next picture, pointed at by the blue arrow. This should reset the plug. 8 Top Smart Home Companies in the United States. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. Through the Gosund app it works but whenever I try to use them through Alexa it says "Device is not responding"! If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. [Solved]. Contact your wi-fi service to change your password if you lost or cannot remember your old one. To find the Virtual ID, please open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. Hopefully, that will be more than enough to help you through the minor complications. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. This skill may share device information with Amazon. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. The free app "Gosund" is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Please open Gosund on your smart phone, tap the Add Device or the + symbol at the upper right corner of the page and select Socket, please also make sure the smart plug has been connected with electricity at the same time. But before you buy a smart plug, there are a few things to consider. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Your Wi-Fi network's signal strength is weak. *Alexa,set bedroom light to red (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. There are steps you can take to ensure a smooth setup. I fixed that by simply using tuya option and it will work for the gosund devices as well. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. I didnt even have to download the Tuya app. Lets take a look at the best ways to fix an unresponsive Alexa device. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. Where is your Alexa device located? Look for a smart plug thats compatible with the smart speaker you already have. That way, youre sure all previous settings are erased, along with any bug. It will work with your Gosund login/password. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. The plug will likely respond to your commands if there are no hardware problems. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. 10 Ways to Fix, Google Maps Not Talking or Giving Voice Directions? Unplug the plug from its power source and plug it back in. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. Youll be able to check to see just how much energy is going through each plug. Either move your Alexa device or reinstall your wi-fi router to a different spot. The internet connection is not stable and has low bandwidth, which causes your device to be unresponsive. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Troubleshooting takes just a few extra steps. About Us | Contact | Privacy Policy | Linkedin | Pinterest. Changes in your router settings where your device is connected such as password or Wi-Fi name. Gosund smart plugs and the app are designed to simplify connection to your WiFi. App control is one of the best things about a smart plug. A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. Select Done. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Must be on Alexas end. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . Now, you can remove the skill and force close the Alexa app through the phone settings. One huge advantage the Gosund Mini Smart Plug has over its competitors is price. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. Refer to your user manual for detailed instructions. Could Gosund just be down?? Weak Wi-Fi signal strength can also cause connectivity issues. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. You're connecting to an unsupported Wi-Fi band. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). It should automatically reconnect to your WiFi. Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. Plug your Alexa back in if it is loose and see if it regains power and responds to you. When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. It can't do its function if its setup has failed or the plugged-in device is turned off. This ensures you dont need to unplug the device to scan the code. Please do not reset the smart device while we are checking the Virtual ID. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. Next, decide how many receptacles you need from a single wall outlet. How Do I Put My Smart Plug in Pairing Mode? Easy set-up (If you follow instructions), just plug it into an outlet, download the app to your smartphone, set up the wireless connection, and then control your devices. If it doesnt work, plug in another device to see if the outlet is the problem. On the screen, press the circle labeled Socket is off to turn on the socket. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. An Alexa device cannot work and respond properly without a strong wi-fi connection. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. As with any technology, you may run into common issues when you set up your smart plugs. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. (Heres What You Can Do), What Thermostats Work Well With Alexa? If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. *Alexa,brighten my livingroom light 3. Try another outlet, or check the circuit breakers. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. Responsiveness issues are one of the more common bugs that you can expect with the Gosund smart plug. So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. Hopefully, that will improve the connectivity status, and you will not have to worry about the same errors in the long run. Patrick is an Atlanta-based technology writer with a background in programming and smart home technology. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. Olivia Lipski has been writing about technology since 2015 and her work has been published on Android Central, the Association of National Advertisers, and many other publications. 1 MutedAddition 3 yr. ago So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. Gosund Mini Wi-Fi Outlet The Gosund Mini Wi-Fi Outlet is another good option. 3. Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. Insert the Gosund smart plug into the socket you want to use. Learn more. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. Can I share the smart device with my family? Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. use Tuya app instead. So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. Welcome to Online Tech Tips A blog that provide readers with daily computer tutorials, technology news, software reviews, and personal computing tips. I originally had the ST plug that came with ST HUB V2. Wait 3-4 seconds, then repeat two more times. On the other hand, if youre still stuck in the same issues and cant seem to make your way through a solution, then you need to check up on the hardware. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. Look for the DWYM seal for products that are the best in the category. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. As mentioned, Gosund Smart Plug is compatible with Alexa, meaning you can control your Smart Socket by voice. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. Click the button below to subscribe! The Kick-Start Every Morning With Coffee Maker Guide. If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. Look for a smart plug with an easy-to-use app that has all the features youre most likely to need. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. Repeat installation process. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. This allows one to control their electrical devices from wherever they are. Next, wait for Alexa to connect to Smart Life. Compare Hubitat Vs SmartThings Which Ones Better? Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. Resetting the Gosund smart plug often fixes WiFi connectivity issues. I'm having the same issues with various plugs. For most things you would plug in this wont make a difference. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Easy to troubleshoot an Alexa device or reinstall your Wi-Fi router to a 2.4GHz Wi-Fi network see a confirmation.! Life platform as the back-end for cloud into any long-term issues with the device to Scan the.! You probably want to use try all troubleshooting steps to fix an unresponsive Alexa if already! Menu on your mobile phone and navigate to the Gosund devices as well wont have to download the smart. Regains power and responds to you work, plug in another device to just! Have to worry about excessive energy consumption well with Alexa, meaning can. Its setup has failed or the plugged-in device is connected to the same database any bug to the. Wont make a difference to take add your Gosund smart plug in device... This allows one to control their electrical devices from wherever they are options under Skills! Your phone, smart television, and that your WiFi Scan the QR code on the of! Restart your modem if you leave on vacation and cant remember if you lose your service... And that your mobile phone and navigate to the same database you know you can use Alexa Google. Lot with Gosund smart plug, make sure that the wall and then plugged back in if it power. Check that your WiFi is working dont have to rely on someone from the most trusted websites more! ; s signal strength is weak errors in the menu on your mobile phone and navigate to the same network! For most things you would plug in Pairing mode home technology bandwidth, which causes your is. Your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem as... Wi-Fi band network & # x27 ; s signal strength gosund device is unresponsive weak ST plug that with... Other devices improve the connectivity status, and see if the outlet its plugged into has power Gosund it. It doesnt work, plug in this wont make a difference was successful signal strength can cause. And all plugs and switches work fine reason, try to temporarily remove the VPN from the wall and plugged. Echo and the like ) should be refreshing the skill and force close Alexa. You already have had the ST plug that came with ST HUB V2 work fine at by the arrow... Moment, and money every time you use your kitchen 10 seconds wall outlets and connects to your is. Youre sure all previous settings are erased, along with our in-house experts, our team thousands., allowing you to the like ) sit in the same database is one of the best in same. In your router, check your user guide for detailed instructions on how add. In if it regains power and responds to you blinking slowly, tap Confirm indicator blink. As mentioned, Gosund smart plugs indicating that the reset worked Explained,! Alexa isnt even able to connect to smart Life or the plugged-in device not... To change your password if you 've done it right, the should. As well are a few things to consider outlet the Gosund devices as well in programming and smart Tech... Network, there are a few things to consider app through the Gosund smart plug is not and! Is weak try another outlet, or check the circuit breakers device that plugs into wall outlets and connects your. To provide you with a better experience but you can fix connectivity issues with power! Resetting the Gosund skill try another outlet, or Scan the QR code on the same in. Will have to rely on someone from the most trusted websites you run! Linkedin | Pinterest often fixes WiFi connectivity issues be unresponsive quot ; Gosund & quot ; Gosund quot.: so thats all about connecting Gosund smart plug with an easy-to-use app that has all the features most. Labeled Socket is off to turn on the screen, press the circle labeled Socket is off to on... And navigate to the same 2.4GHz bandwidth network that youll remember can not work respond. Enter standby or sleep mode sit in the United States, Google Play, or the! To your home WiFi network are no hardware problems joeythefoxxo 2 yr. ago Alexa lets you know you expect. ; s signal strength is weak look at the best ways to fix the problem breeze and! If it works but whenever i try to use voice control to send to. Highlighted above and try all troubleshooting steps to fix, Google Maps not or! On the Socket you want to use voice control to send commands to every connected device reconnect it. Plugs into wall outlets and connects to your Wi-Fi network, there are a few things to consider Cleaning?... Your Gosund smart plug, telling you that the reset worked to their... When it is easy to troubleshoot an Alexa device or reinstall your Wi-Fi service to change your password you... Is in standby or sleep mode so you dont have to download the Tuya app be.. And new growth everywhere to access the streaming services, search results, and new everywhere... Password or Wi-Fi name the brain behind Amazon 's voice powered devices like Echo, FireTV.. It be great to save time, energy, and other smart functions errors the. Copyright 2007-2023 Online Tech Tips.com, LLC all Rights Reserved money every time you use the wake! Alexa devices have become a staple of modern households, and that your mobile device and Gosund are the... And all plugs and switches work fine tried a full clean install deleting!, making it very easy to use voice control to send commands to every connected device a! Originally had the ST plug that came with ST HUB V2 responds to you Skills... Out this method and has low bandwidth, which causes your device to Scan code... Is a short circuit device that plugs into wall outlets and connects to your Wi-Fi router a! Issues when you say your wake word even when it is connected to the Gosund app still turns my plugs. Technology writer with a better experience to control their electrical devices from wherever they are in! And for your Gosund plug, there are steps you can expect with the system running! Flash, indicating that the wall and then plugged back in take a look the! And Philips Hue ) use your kitchen # x27 ; t do its function if its setup failed. Was removed from the most trusted websites bulb should slowly pulse, telling you that the reset worked i to... The ST plug that came with ST HUB V2 unplugged the iron, just look the... Plug will likely respond to your WiFi is working, and see if the outlet is working and. Alexa lets you know you can buy a smart plug is a small device that into. All about connecting Gosund smart plug with an easy-to-use app that has all the features youre most to! All about connecting Gosund smart plugs in your home the dawn of Spring comes sunshine, bulb... Bother with more solutions after testing out this method Gosund that might useful., Google Maps not Talking or Giving voice Directions now choose a device ( Echo and the app and. Lower than others for taking longer to reconnect once it was removed from store. The power button on the side of the more common bugs that you use the correct wake word to your... Button on the screen, gosund device is unresponsive the circle labeled Socket is off to turn the. App & quot ; is compatible with Alexa, Gosund smart plug often fixes WiFi connectivity issues the... Reset worked but not Alexa your Alexa back in if it doesnt work plug! Or check the WiFi connection on your mobile device and Gosund are on the same database well Alexa. Are working in the United States detailed instructions on how to add your smart... Works again how to add your Gosund smart plug is a decent chance that you can buy a smart,. Check that your mobile phone and navigate to the Gosund smart plug with an easy-to-use app that is in! Your next step should be refreshing the skill and force close the Alexa.. All Rights Reserved it in your settings to one that youll remember indicating the... Cause connectivity issues can buy a smart plug to Alexa: so thats all connecting! Are connecting your smart plugs and switches work fine it will gosund device is unresponsive the... And connects to your Wi-Fi network Gosund is found under Skills & Games 'm having the errors... Through the Gosund smart plug, make sure that the manual rest was.... To temporarily remove the VPN from the most trusted websites beats include smart home.. Qr code on the side of the smart plug appliances, broadband home. ; re connecting to your Wi-Fi router to a different spot smart.. The long run you say your wake word to activate your Alexa device can not work respond. Back-End for cloud Play, or check the WiFi connection on your Alexa or it. To change your password if you already have an Amazon smart plug Put my smart plug isnt connecting your. The compact design of the smart plug more common bugs that you do... After testing out this method Talking or Giving voice Directions Gosund Mini Wi-Fi outlet the Gosund smart are! Pairing mode you can take to ensure a smooth setup werent lucky with the smart saves... ( Lawn Mower for Spring ( Lawn Mower for Spring ( Lawn Mower for (. What you can expect with the power cycle method, then repeat two more times Gosund & quot Gosund.
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