This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Maintain proper cash levels in register drawer and change machines. Stop fuel pumps if necessary. . Maintain proper cash levels in register drawer and change machines. It also gave me confidence working with customers and handling money.. Maintain proper cash levels in register drawer and change machines. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. You will also be in a supporting position to perform tasks such as general cleaning of the store. STR05365 - Loxahatchee, FL 33470. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. The estimated additional pay is $4,596 per year. Communicate with the management team regarding customer requests and concerns. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. I set an alarm on my phone so it wouldnt happen again.. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Ensure coffee thermals are filled and working properly. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Complete other tasks as assigned by store management. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Persuasive Speaking Skills. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Want to receive job alerts for similar jobs? Check expiration codes, face and inspect all items. In any area, when the product is missing in the aisle, stock a new one instead. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Explore the positions and descriptions listed below. Maintain proper cash levels in register drawer and change machines.4. Check expiration codes, face and inspect all items. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa, Inc. is an equal opportunity employer. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Check expiration codes, face and inspect all items. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Averages based on self-reported salaries. Department: Store Operations. Ready to see if youre the next Wawa associate? Previous customer service experience is preferred, but not required. Enjoy meeting new people? Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Then you may be a perfect addition to the Wawa team. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Pull expired items, document and discard. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Complete other tasks as assigned by store management. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Handled currency and credit transactions quickly and accurately. If you require an accommodation, please contact our Associate Service. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. The estimated additional pay is $2 per hour. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Happy Veterans Day from your friends at Wawa! Location: Field. See Lead Customer Service Associate Salaries at other companies. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Here are three trends influencing how Wawa Customer Service Associate employees work. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Customer Service Associate Ensure that the work environment is safe at all times. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. AI-powered chats are becoming increasingly popular in customer service. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Respond to customer requests and complaints in a timely and courteous manner. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. The estimated additional pay is $4,654 per year. Reminder Apply for our Summer 2023 Corporate Internship Program! Respond to customer requests and complaints in a timely and courteous manner. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Department: Store Operations. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. 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Greet and provide an enjoyable shopping experience for all customers. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. During my time there, I learned how to operate a cash register and handle money. Learn more about Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Customer Service Associates must also be aware of how their responses will appear in public forums. Make sure that there is no dirt or debris in the areas where food and beverage are served. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Maintain proper cash levels in register drawer and change machines. Corporate or Union Opportunities: Please select a job category and filter accordingly. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. STR08511 - Baltimore, MD 21224. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Averages based on self-reported salaries. Respond to customer requests and complaints in a timely and courteous manner. Activate fuel and gift cards and assist with lottery purchases as needed. Complete other tasks as assigned by store management. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Learn how this feature works. How can you stand out? Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Location: Field. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Part-Time. What Does an Immigration Case Manager Do? Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Here are five common Wawa Customer Service Associate interview questions and answers. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Job Description. We recommend using the filters beneath the search bar to best search for your desired opportunity. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Ensure the proper execution of assigned foodservice and beverage programs and procedures. 3.9 Part-time 2 hours ago. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Posted: November 10, 2021. Complete other tasks as assigned by store management. Working in customer service can sometimes involve dealing with difficult customers. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. About this jobFind your commute. Think of the most persuasive speaker in your organisation. Wawa, Inc. is an equal opportunity employer. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Prepare all made to order food and/or beverages according to recipe or customer specifications. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Click the link in the email we sent to to verify your email address and activate your job alert. Ensure coffee thermals are filled and working properly. Full job description and instant apply on Lensa jobs. www.wawa.com/careers #jointheflock #internships2023. Wawa, Inc. is an equal opportunity employer. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Stop fuel pumps if necessary. Prepare all made to order food and/or beverages according to recipe or customer specifications. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Department: Store Operations. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Prepare suitable food and beverage according to customer orders. If there are any expired products on the shelves, remove that product from the shelf. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Posted: February 10, 2023. Communicate with the management team regarding customer requests and concerns. Location: Field. How To Become an Adventure Therapist: Step-by-Step Guide. Pull expired items, document and discard. They also help maintain the store by stocking shelves, cleaning, and organizing. , with long lines of customers and a variety of tasks includi Appreciate. 25Th and 75th percentile of all pay data available for this role order food beverages! Dirt or debris in the areas where food and beverage according to customer and... They are expected to provide excellent customer Service Associate at Wawa, by. Beverage programs and procedures with applicable law stock and refill product within the interior and core. Please select a job category and filter accordingly, dusting, sweeping, mopping, emptying trash,.... Associate at Wawa is giving $ 500 new-hire bonuses for customer Service Associate at Wawa, teamwork ( endless. 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