I brought my kitty Shadow here after he had severe vomiting and bowel movements. Was there 2 hrs & CCL diagnosed. She was amazing! He went in emergency surgery for a urethra blockage from stones. Read the reviews on this place and other emergency vet facilities. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. I brought my dog in for a consultation regarding hip replacement or fho surgery. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question BluePearl Pet Hospital 81 reviews Claimed Veterinarians, Emergency Pet Hospital Edit Open 9:00 AM - 9:00 PM See hours See all 25 photos Write a review Add photo Save Review Highlights " Shout out to Dr Snell the doggy surgeon who also helped drain the infected fluid on the same day as diagnosis. Godiva was 11 1/2 and very sick and weak. They were straight up with how much it would of been. Needing emergency help f Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. Was there 2 hrs & CCL diagnosed. MOST HORRIFYING EXPERIENCE!!! I've taken 4 different dogs to Blue Pearl over the last 10 years. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. They have always been so caring and compassionate. I called back. While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. Now my last dog "Samson" was on allergy medication. They treat them like a DOLLAR SIGN--nothing more! I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. This time they deemed my dog wasnt an emergency. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. He was only 4 years old. BluePearl | Jobs and Careers State Job Category Schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training! My cat ended up dying in this hospital by neglected doctors malpractice. You could More, My cat was hurt multiple times by the staff at Blue Pearl. Their RX charge 5x as much vs my filling at pharmacy or online. Thanks again!! Even when you call around, i have found they are all the same price. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . Contact our hospital team at 248.354.6640 or [emailprotected]. Do not visit here and expect any compassion from their staff if your dog has a chronic issue. Information provided by various external sources. They even sent a sympathy card and the staff that night signed it. Thorough, friendly, great customer service. My greyhound had a massive cut on his haunch. I brought my dog in for a consultation regarding hip replacement or fho surgery. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. Go somewhere else. Bottom line, my dog died in my arms that night. Showed us much love and compassion for our loss. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. Yelp users havent asked any questions yet about. When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. He saved our dog once already. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. Had to use their services three times and each time useless and expensive. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. Would also love a location downriver! Our team is ready to provide expert care 24/7 in case of a pet emergency. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. http://bluepearlvet.com/locations/michigan/michigan-hospitals/. As with everyone else, I was given a range of the possible cost of the bill. Terms I received a call from a admin that said she would have to ask the doctor and she would call me back. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. Find out how we combat fake reviews. My first visit cost $292. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. Exceptionally disappointed. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. Horrible experience. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. Without their quick and knowledgeable action, she would not have made it. Absolutely inexcusable. All rights reserved. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. For what they charge why not? At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. Its not worth the life of your pet. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. Get more reviews from your customers with Birdeye. I will NOT be bringing my puppy back here ever. There is no communication among doctors, no supervision or management in doctors performance. Meet our team of veterinary specialists here to help you and your pet. They do not offer dialysis which would have probably extended her life. They may be pricey but the service was exceptional. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. They took my ill dog in immediately. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Blue Pearl requested $2300.00 to leave our pup and have them evaluate her, after spending $1400.00 at the other vet. Anyone can write a Trustpilot review. I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. I waited two days for a call back TWO DAYS. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. Read more about Wills experience with the oncology team at BluePearl Southfield. that were incredible and the quality of care was outstanding. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. Still no response and that was over a year ago. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. Blue Pearl Pet Hospital is amazing. My dog Abby started throwing up blood. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall The doctor and tech were very caring and knowledgeable. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. Easy, done. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. Save my name, email, and website in this browser for the next time I comment. I truthfully dont care about your vets qualifications in this regard. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. What if what if we would have listened to the quacks here and had the dogs leg amputated. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. Dont waste your time. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. We dont just practice the best quality of veterinary medicine we define it. I wish I could leave zero starsArrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. Our 11 year old pup was not up to more aggravating tests. BluePearl Pet Hospital Southfield, MI Emergency Vet 24-7 Emergency and Specialty 248.354.6640 29080 Inkster Rd. Took my a 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. After reviewing the X-rays they said that that there could be possible an obstruction or it could be feces. This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. But they could give me a list of veterinarians to call. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. I asked why my comments were deleted from their website. Our experts provide the best in diagnostic and therapeutic services. 401k & Retirement Planning Employer match to support your financial goals. Shop 2023 Chevrolet Silverado 1500 vehicles in Southfield, MI for sale at Cars.com. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. Dont do it. They take peoples money and charge people for things that werent done! They actually "RECOMMENDED" this as a course of treatment!!!! It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. You will get some people that are personable and helpful, but it seems you get just as many on the other side. That afternoon she became less responsive. They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. The human-animal bond is the foundation of everything we do. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. We had to go to Southfield because the Ann Arbor location had no ultrasound? Im honestly surprised theyre even still open- they shouldnt be. It breaks down if you got the money or not to take care of it. He did tests on Bandit and rules out some possible diseases. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. It goes against our guidelines to offer incentives for reviews. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. Veterinary care, especially emergency/specialty care, is not inexpensive. Put him on a bland diet and probiotics and he was all better. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Has anyone started a class action against this place? I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. We were there for 3 hours for them to tell me that she had pancreatitis. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. Very rude, arrogant and unprofessional attitude is apparent. Do not go here! Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. But watch everything your doctor does, and don't let them do tests without consulting with you first. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. Open 24 Hours. 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